I did something very unlike me today. I phoned up the Housesitting Agency and had a real go at them! Normally I would have just stomped around at home muttering about how shitty they were, and then just accepted there was nothing we could do about it, and then left it to Philippa to speak to them in the future. But I was so upset by how upset she’d been at the weekend that I decided to do something about it. So I called first thing today and said how unpleasant and unprofessional we thought they had been on Friday, and how unhappy we were to know they had offered the house to someone else who was new when they‘d already offered it to us, especially bearing in mind we’ve always been reliable and done well for them. I said that we were really keen on the place in Suffolk and were prepared to go through the hardship of moving there (slight exaggeration, granted) but that now we were being messed around Philippa was of a mind to give up on house-sitting altogether and resign ourselves from the Agency.
I was very calm but I did lay it on a bit thick, and eventually the owner of the franchise spoke to me and said he was sorry we were left feeling that way and that he would ‘look into it’
Not sure if that means anything in the long run, but I was very proud of myself for doing it. I got quite a buzz out of it actually, so don’t cross my path in the next few hours coz I’m looking for something else to complain about!
RC 28-5-14
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