I have been sent a video message by the guy who is running our course this week. His name is Gerard O’Connell and he looks about eleven. One of my complaints about the trainers and ‘experts’ that my company books is that they grab these coves straight out of university, meaning they’re armed with a 2:2 degree in Business Studies but zero experience of retail work. Most of what they say is irrelevant. But this dude looks like his voice hasn’t even broken yet, so it may be that he’s nowhere near old enough for uni and therefore won’t be polluted by a bad education and the obsession with ‘blue-sky thinking’. Maybe he won a drawing competition at school and the prize was to run this course for a week. At least it means the days may be gentle and not too ‘full-on’, as he’ll probably need an afternoon nap.
RC 11-10-20
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