I
had to sort out my first major issue of the Summer Season today, and it was
annoying because it was so avoidable and so unnecessary and so time-consuming. The
entire housekeeping staff at one of the smaller sites have all threatened to
quit at the same time. Apparently they've been raising various concerns with their
Team Leader, who hasn't bothered passing them on or doing anything about them,
so now they want a completely different contract promising better conditions
and a cost-of-living increase to their hourly wage. I've never been one for negotiations,
and I've never really had to tackle it before, because most of my employers had
a large HR department at a large Head Office who would deal with all that stuff,
so I feel a bit like I've jumped off a diving board without being sure how warm
the pool water is (or something like that).
So it'll be an ongoing process, but for now I have had to bring in a couple of
agency people at ridiculous expense, have had to open a disciplinary procedure
about the Team Leader, and have had to arrange a meeting to placate the disgruntled
employees, who it turns out are probably in the right.
In other, more selfish, more Rory-centric news, a lovely therapist called Amy (who
works in our spa) has offered to give me a reflexology treatment tonight before
bed, as she thinks it will help get my sleep patterns sorted out again. I'm
willing to try anything at this point, but I'd forgotten to tell Philippa that
it was happening. And then I was surprised when she didn't react positively to
a phone call saying, "I'm not coming home to cook and take the boys off
your hands for a couple of hours, I'm going to stay on at work so I can
selfishly get an attractive young lady to massage my feet."
I'm getting close to 40, but I guess I'm still not great at dealing with other
people; even the ones I'm married to!
RC 8-6-23
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