I sent out all the details of the staff rotas for
December and people reacted as if I’d asked them to eat their own spleen for
Christmas dinner.
One of the joys of management is having to deal with
individuals and their foibles. What seems ultra-important to one of them is
just an insignificance to another, and it’s up to me to juggle all that and
keep them all happy. What hasn’t helped
is the fact that we’re now committed to this awful money-saving ‘staff sharing’
scheme between the garages and the supermarkets. We have a few ‘floating’
members of staff who are there to plug in any gaps in the schedules. They work
2 or 3 days a week each and get moved around different departments depending on
where they’re needed. It’s
helpful, but you never know if you’ll get the same person from one day to the next, so you might
have to take time out to train them on the tills every time. Jesus, there were
a lot of ‘t’s in that sentence.
I
think I dealt with it all in my usual calm, professional manner. By which I mean,
I huffed, sighed and shrugged a lot and then swore at my office wall for an
hour.
RC 1-11-19
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