Friday, 27 April 2018

Wet. Whines. Why?


It rained all day and I had to deal with lots of complaints. I can’t say for sure that those two events are linked, but it is worth noting that last week when it was sunny and in the twenties, everyone was smiling and happy and found nothing wrong with anything. I guess I’m not the only person in Suffolk whose mood is affected by the weather. Downpour brings depression; cloud brings conflict, that’s what I’ve learnt.
So I got moaned at for the fact that someone had to wait in a queue for the ‘Air & Water’ spot to become free. Short of calling this lady up in advance to let her know there was already someone there, I’m not entirely sure what I could have done to help. Normally, my way of dealing with these things is to talk them out slowly and lead the person to realise that their complaint is ultimately silly and embarrassing and the result of an over-reaction rather than anything we’ve specifically done to piss them off, but I couldn’t be bothered today. So I just got her to fill a form in and told her someone would be in touch soon.
I also had someone moaning that our ATM machine is uncovered and therefore unpleasant to use in bad weather, and someone else stating that the price of newspapers is shocking compared to ten years ago “when there was better news and nicer pictures too…” I pointed out that the leaders of North and South Korea – who six months ago were gearing up to throw bombs at each other - had just shaken hands live on television and that maybe at this historic moment we shouldn’t be fretting over insignificant worries like the standard of the British Press, but it met with a blank spare.
Thank God it’s the weekend, and my weekend off.

RC 27-4-18
2015 BST

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