New Year, New Idea?

The house-sitting agency have reared their ugly heads again. They left a message moaning about the fact that we weren’t at home when they popped round to see us. I rang them to clear it up and pointed out that we had no idea they were coming to see us, and she said “Yeah, remember, we have to do a check-up every three months to make sure you’re treating the place the way you should”
I said “We’ve been with you a couple of years now and it’s the first time you’ve ever decided to do this”
She said “Yeah, it’s new policy - started on January 1st. But you still should have been there”
I said “ We would have been, if we’d known anything about it”
She said “Well it was all in the letter we sent you before Christmas”
I said “We never had a letter from you before Christmas. We haven’t heard from you for a while, which has been really nice”
She said “Ok, leave it with me..”
Honestly, the incompetence of some people astounds me. It’s worrying that clients are trusting enough to place the welfare of their homes in the hands of this Agency, who seem barely capable of putting a stamp onto an envelope without lashing it up somehow or other.
It’s got me thinking - with my new-found confidence in my management skills, and with our experience within the housesitting industry, and with Philippa’s secretarial, logistical and administrative skills, isn’t it worth considering setting up an agency of our own???? It’s not as if the competition is anything to write home about, is it?????

RC 7-1-15