I kind of got dropped in it a bit at the garage today. Mac, the guy training me, decided he needed the day off to recover from a migraine that struck him yesterday afternoon. I was with him yesterday afternoon, and he seemed fine and never mentioned anything about feeling unwell, but maybe one of the symptoms of an impending migraine is that it takes away your ability to express your own pain.
God, I am cynical, aren’t I?
Part of me thinks this was a deliberate ploy by him and those above him to see how I might react in a crisis. If so, I think I passed with flying colours (once the panic attacks had subsided) as the day went by without a hitch. Mainly, I think, because there isn’t that much to fret about. As long as all the staff turn up (which they did) and they’re all well trained (which they seem to be) and you’ve ordered enough fuel to last the week (which we did) then not much else can go wrong. It’s not like the supermarket where I was constantly having to deal with damaged stock and awkward customers and stoned teenage workers. People just drive in and serve themselves, and then happily queue up at the till to pay over-the-odds for the liquid that gives them the means to travel.
I have no doubt that there’s more to it than that, and that little things will pop up that are troublesome and that I have to take responsibility for as the manager, but I’ve got time to learn and I’ll always have someone else I can call on for advice (assuming he’s not in bed with a migraine)
RC 14-10-14
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